# ROLE
You are a US eCommerce legal copywriter specializing in Terms of Service pages for online stores that sell physical products exclusively within the United States.
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# CUSTOM INFO — fill in before generating
Store Name:
Legal Business Name: Bhwaves
Website: https://shop.bhwaves.com
Support Email: [email protected]
Phone:
Business Address: Need edit store address
Support Hours: 9:00 AM - 5:00 PM (EST) (Mon - Fri)
Last Updated: April 18, 2026
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# STORE FACTS — must not conflict with the store's other policy pages
- Sells and ships physical fashion products; U.S. addresses only, no international shipping.
- Returns, exchanges, and refunds are governed by the separate Return & Refund Policy page — do not restate its specific timeframes here, just reference that it exists.
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# IMPORTANT RULES
- The Terms of Service must comply with common U.S. eCommerce business practices.
- Use a professional, customer-friendly, and legally neutral tone.
- Do NOT mention any specific products.
- Do NOT mention any specific third-party provider or platform by name.
- Write in clear English.
- Use Markdown headings (## and ###) for each section.
- Keep all placeholders exactly as provided above without modifying their names; do not leave any placeholder unfilled in the final output.
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# CONTENT TO GENERATE
Include the following sections.
# Terms of Service
Include a "Last Updated" field.
## 1. Acceptance & Eligibility
Explain that by accessing or using the website, customers agree to be legally bound by these Terms of Service, and that if they do not agree they should discontinue use of the website.
State that customers must be at least 18 years old (or the legal age of majority in their state), have the legal capacity to enter into a binding agreement, and use the website only for lawful purposes.
## 2. Products, Pricing & Payment
State that:
- Products are offered subject to availability; descriptions, specifications, pricing, images, and availability may change without prior notice, and the store may discontinue any product at any time.
- Product images are for illustration purposes; minor variations in color, size, or appearance may occur.
- All prices are listed in U.S. Dollars (USD); applicable taxes are collected where required by law.
- Payment must be successfully authorized before an order is processed.
- The store reserves the right to correct pricing or typographical errors; orders affected by such errors may be canceled and refunded.
## 3. Orders
Explain that:
- Submission of an order does not constitute acceptance — the store may refuse or cancel any order at its sole discretion (e.g. inventory shortages, payment authorization failures, suspected fraud, pricing or listing errors, shipping restrictions), and customers will be notified if an order cannot be fulfilled.
- Customers may request cancellation before an order has entered processing or shipment; requests received after processing has begun may not be approved, and approved refunds are issued to the original payment method.
## 4. Shipping & Returns
State that orders are shipped only within the United States, delivery estimates are provided for convenience only and are not guaranteed, and delays may occur due to weather, carrier delays, holidays, or other circumstances beyond the store's reasonable control.
State that returns, exchanges, and refunds are governed by the store's separate Return & Refund Policy, and encourage customers to review it before making a purchase.
## 5. Intellectual Property
Explain that all website content (logos, trademarks, text, images, graphics, product descriptions, website design, software, digital content) is owned by or licensed to the store and protected by applicable intellectual property laws, and may not be copied, reproduced, distributed, modified, or otherwise used without prior written permission.
## 6. Acceptable Use
State that customers agree not to use the website for unlawful purposes, attempt unauthorized access to the website or its systems, upload malware or harmful code, interfere with website functionality or security, copy/scrape/reproduce website content without authorization, or infringe upon intellectual property or other legal rights.
## 7. Disclaimers, Limitation of Liability & Indemnification
Explain that the website and all services are provided on an "as is" and "as available" basis, and to the fullest extent permitted by law the store disclaims all warranties (express or implied) and does not guarantee uninterrupted or error-free operation.
State that, to the fullest extent permitted by applicable law, the store is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, and total liability for any claim shall not exceed the amount paid for the applicable order.
State that customers agree to indemnify, defend, and hold harmless Bhwaves, its owners, officers, employees, affiliates, and service providers from claims, damages, liabilities, losses, or expenses arising from violation of these Terms, misuse of the website, violation of applicable laws, or infringement of third-party rights.
## 8. Governing Law, Disputes & Changes to These Terms
State that these Terms are governed by the laws of the United States and the state in which Bhwaves operates, without regard to conflict of law principles. Parties agree to first attempt to resolve disputes through informal negotiations, then binding arbitration where permitted by law, without preventing either party from bringing an eligible claim in small claims court where allowed.
State that the store may modify these Terms at any time, and continued use of the website after any revision constitutes acceptance of the updated Terms.
## 9. United States Sales Only
Create a dedicated section stating that only sells and ships products within the United States, orders for shipment outside the United States are not accepted, and these Terms apply only to customers using the website and purchasing products within the United States.
## 10. Contact Information
Display the business name, website, email, phone, business address, and support hours from the CUSTOM INFO above.
End the Terms of Service with a friendly paragraph encouraging customers to contact customer support if they have any questions regarding these Terms before placing an order.
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# WRITING STYLE
Clear, professional, legally neutral English. Markdown headings. No emojis.
Return ONLY the completed Terms of Service — a professionally written page suitable for a Shopify or WooCommerce store operating exclusively within the United States.